AWG70000 Android Application
The AWG70000 was a new Arbitrary Waveform Generator to the market that had capabilities it’s competitors didn’t. Understanding that this product had the capability to be operated remotely, a large boon to users who might not be in the same room as the product while operating it, meant that an Android application needed to be developed.
Working with the developer the Android app was created to mimic the look and feel of the user interface on the product itself. At the same time the functionality that users were familiar with in the software needed to be present and easy to use. After the initial version was created updates were made to simplify the workflow.
UX Testing-App functionality
Users of the mobile app will feel most comfortable with a UI that reflects the look/feel and process flow presented in the UI of the physical unit.
UI colors were drawn directly from the application along with button styles and menu functions.
Initial testing showed users understood how to navigate the UI and were overall positive.
Initially the mobile app saw high download numbers but those numbers, along with actual use of, fell off quickly. A secondary review of the testing data revealed that the users surveyed were only internal product experts. These users were extreme users and not reflective of typical users. This let to a product that was skewed and for this reason did not perform well.